customer complaints handler jobs in Cheltenham

Job Description Whats in it for you? - 25 days holiday - Certified Great Place to Work - Enhanced maternity & paternity pay - Paid sick leave - Structured professional development - Bike2Work scheme - Employee Assistance Programme - One paid volunteering day per year - Christmas & summer socials (and plenty in between!) Must haves - 2-5+ years experience in a customer-facing/telephone-based...

Salary: Dependent on experience Working hours: 21 hours per week Duration: Permanent Location: Cheltenham --------------------------------------------------------------- About the role Lansdown Insurance Brokers, who are proudly part of Benefact Group, are looking for a Claims Handler to join our Cheltenham office. Within this role is to work in the Claims Department as an intermediary...

You will be the first point of contact for any enquiries and will support the customer to find a suitable solution to meet their needs and requirements Some key accountabilities within this role will include:

You will start with 22 days holiday plus bank holidays, rising to 25 days after 2years’ and 27 days after 5 years’ service.

You must have good team organisational skills and communication skills when working in high pressure environments. In order to demonstrate your knowledge we would require candidates to have experience working in a customer service environment. We would particularly encourage candidates with experience in a Facilities Management environment to apply.

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

About the role The Customer Success Adviser is responsible for supporting the end-to-end journey for all B2B customers of UCAS Group. To provide high levels of service to customers offering clear, efficient, accurate, and emotionally aware information to support customers through the appropriate contact channel to meet their needs. It will also involve providing support to Sales & Marketing...

Quality ManagerGloucester/CheltenhamManufacturing FacilityPermanent£50,000 - £55,000The Role – Quality ManagerAn excellent opportunity has arisen for a confident Quality Manager to join an established SME manufacturing business ideally situated between Gloucester and Cheltenham.You'll be tasked with leading quality matters within the business including QMS and Quality Assurance matters, whilst...

What’s in it for you? * 25 days’ holiday * Certified Great Place to Work * Enhanced maternity & paternity pay * Paid sick leave * Structured professional development * Bike2Work scheme * Employee Assistance Programme * One paid volunteering day per year * Christmas & summer socials (and plenty in between!)Must have’s2-5+ years’ experience in a customer-facing/telephone-based roleConfident and...

CCL Components are one of the leading wholesalers in the Renewable and Power Solutions market, the role of Residential Sales Account Manager will involve building relationships with the UK’s leading installation companies understanding and discussing their requirements and supplying solutions to meet their needs. Sales Account Managers would supply power solutions into Solar PV market utilising...

Overview At Element Digital Engineering, we don’t just solve problems, we engineer smart, practical solutions that shape industries. As part of the global Element Materials Technology group, we combine advanced simulation and consultancy with world-class testing, inspection, and certification expertise. From nuclear and aerospace to energy and defence, our work spans sectors and scales. One day...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

Quality Assurance Manager Gloucester/Cheltenham Manufacturing Permanent Role £50,000 - £55,000 The Role – Quality Assurance Managerr An excellent opportunity has arisen for a confident Quality Assurance Manager to join an established SME manufacturing business ideally situated between Gloucester and Cheltenham. You’ll be tasked with leading quality matters within the business including QMS...

You will lead on-site teams to deliver safe, well-maintained, and professional environments, ensuring maintenance, cleaning, and security standards are upheld at all times.

You will foster a service-led culture where customer satisfaction is central to every decision, monitoring feedback closely and implementing improvement plans where required.

We have an exciting opportunity for a well-presented, friendly and trustworthy retailer to work in one of our inspiring, design-led client store in Cheltenham. Our client is passionate about their brand and they create a fantastic shopping experience for their customers by focusing on combining expert knowledge with a welcoming and helpful approach. We are looking for someone who is a natural...

Whats being offered to Vehicle Damage Assessors/Estimators/VDA: * Full Time/Permanent * Salary - £35,000 - £50,000 basic * Monday-Friday - 8:00am - 5:30pm * NO Weekends * Bonus and Benefits availableThe Role of a Vehicle Damage Assessors/Estimators/VDA: * Carry out audits * Carry out physical and desk top inspections on cars * Compile repair estimates on damaged vehicle and submit to insurance...

Position: Assistant Store ManagerLocation: CheltenhamReports to: Store ManagerJob Purpose: The Assistant Store Manager will drive day to day sales growth within the store by successfully leading, developing, and motivating their team, promoting commercial awareness through the sales plan, building customer and colleague relationships with excellent communication, and maintaining a high standard...

In a Nutshell…We have a new opportunity for a New Homes Sales Consultant to join our team within Vistry Cotswolds. As our New Homes Sales Consultant you will be reporting to the Area Sales Manager and covering sites across the Cotswolds region, which can include, Gloucester, Wiltshire, Oxfordshire, Herefordshire and Worcestershire. As a New Homes Sales Consultant you will carry out all aspects of...

Job Description As Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience. Qualifications As a Hotel Staff, you will... - Provide...

Job Details Role: Service Advisor / Aftersales Advisor Location: Cheltenham Salary: £30,000 basic, £35,000 OTE + benefits Hours: Monday to Friday, 8:00 – 6:00 Flame Recruitment is currently looking to recruit a Service Advisor / Aftersales Advisor to join our client's dealership in Cheltenham. Duties Respond to customer requests Book vehicles for service / repair Check in vehicles Track...

What’s in it for you? * 25 days’ holiday * Certified Great Place to Work * Enhanced maternity & paternity pay * Paid sick leave * Structured professional development * Bike2Work scheme * Employee Assistance Programme * One paid volunteering day per year * Christmas & summer socials (and plenty in between!)Must have’s2-5+ years’ experience in a customer-facing/telephone-based roleConfident and...