customer complaints handler jobs in Cumbria

You will play a vital role in supporting residents and ensuring service improvements are made effectively.

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Job description Customer Service Representative Government Sector 6 month Contract - Based in Penrith OverviewThis is an exciting opportunity to join a dynamic and customer-focused government environment committed to delivering high-quality services to the community. Youll be part of a team that champions digital adoption, supports customers with online technology, and helps streamline access...

Retail Bureau Manager (Store Manager) Hours: 38hours p/w Location/s: The Lanes Shopping Centre, Carlisle CA3 8NT Responsible for: A small team of Retail Colleagues. Shift Pattern: Monday to Sunday, shifts based Lead the Way as a Retail Bureau Manager Are you a natural leader who thrives in a fast-paced, customer-focused environment? Do you have a passion for retail, financial services, and...

You will do all of this, whilst working towards some key targets, so it's important you're motivated and forward thinking.

About the Role We are seeking a motivated and experienced Store Manager to oversee daily operations at our retail location. The Store Manager will be responsible for driving sales, ensuring an exceptional customer experience, managing staff, and maintaining operational excellence. Key Responsibilities - Lead, motivate, and manage the store team to achieve sales targets and deliver outstanding...

Behaviour Officer Application Deadline: 29 January 2026 Department: Rehoming Employment Type: Permanent - Full Time Location: Penrith Transfer Centre Compensation: £25,566 per year + benefits Description Are you an experienced dog trainer and handler? We are looking for someone who can assess, design and implement behavioural rehabilitation plans for our dogs. As Behaviour Officer, you'll...

You will lead in a one-team culture while actively contributing to your own skills and experience. Your role will be key in supporting the Contracts Manager to achieve the outcomes of the project.

Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Penrith Store. Position Details Hours: 32 hours over 4 days, including some weekends on a rota basis. Job type: Part‐time, Permanent. Salary: £12.46 per hour. 5.6 weeks annual leave (pro rata). 12.5% discount after 6‐week induction. Workplace pension scheme. Responsibilities Assist the store...

Job Description We are looking for a Receptionist to join our team at Keswick Reach Lodge Retreat in Cockermouth, Cumbria. Great hourly rate of £12.21! This is a permanent position to work part time hours. This will be 16 hours across 2 variable days which will include weekends and bank holidays. Shifts may include Friday and Saturday, Monday and Tuesday, or Saturday and Sunday, on a rotating...

You will have experience in championing engagement, well-being, and inclusion while guiding teams through change. Your analytical experience will support our requirements to use data insights to improve customer journeys and communicate goals clearly.

Company Description: As a Host at Everlast Gyms, you’ll be the first friendly face our members see when they walk through the door. More than just reception, this is a member-facing sales and service role where you’ll play a key part in driving memberships, supporting retention, and ensuring every visitor feels welcome. You’ll also take on key holder responsibilities, contribute to club...

Yorkshire Trading Company is a growing family‐owned business with 35 stores across Yorkshire, Lincolnshire & the North East, operating a busy e‐commerce platform and Outdoor Events teams that serve customers nationwide. Retail Store Supervisor – Penrith Store The position is based in Penrith and offers an exciting opportunity to support a bustling retail team. Work schedule: 32 hours over 4...

Role: Service Advisor Location: Carlisle Salary: 28k basic, 30k OTE + benefits Hours: Monday to Friday 8:15 – 5:15. Saturday 1 in 2 from 8:30 – 12:30 paid @ time and a half Flame Recruitment is currently looking to recruit a Service Advisor / Aftersales Advisor to join our client's dealership, Cumbria based. Responsibilities Responding to customer requests Booking in vehicles for service /...

Position: Burger King Shift Leader Type: Full-Time / Part-Time / Seasonal Pay Rates: Up to £13.21 per hour depending on age Join our One Great Team here at Haven as a Burger King Shift Leader , where you'll be at the forefront, leading the crew in preparing and serving our delicious burgers! In this role, you'll be at the heart of an energetic team, leading assigned shifts with clear direction...

You will ensure that quality standards are embedded throughout the value chain-from design and production to delivery-supporting operational excellence and customer satisfaction.

You will be part of a vibrant team that values innovation, collaboration, and excellence. If you are passionate about quality assurance and are ready to take on new challenges, we want to hear from you!

Location Unit 4, Brunthill road, Kingstown Industrial Estate, Carlisle, CA30EH Requester Number of positions to be provided 1 Contract hours 42.50 About the role The Role Are you ready to bring your energy, drive, and customer-first mindset to a fast‐paced, high‐impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on...

You will be joining a friendly, flexible, and supportive team, with a strong focus on wellbeing and work/life balance, and there is plenty of opportunity for progression and professional development. Who we are looking for... We are looking for qualified Environmental Health Practitioners who hold a diploma, BSc, or MSc in Environmental Health and are EHRB registered or equivalent.

Role overview: The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities: - Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous...

You will also work with involved residents on our Residents Scrutiny Panel. Other tasks include managing customer feedback from surveys, processing staff compliments and sending information to groups of residents as required. Qualifications & Experience Experience working in social housing.