Customer Experience jobs in London

Customer Experience Change & Readiness Lead – Telco - £630 pd Inside IR35 Our multinational telecommunications client now requires a talented Change & Readiness Lead within Customer Experience expertise to join them on a contract basis. This is a key role to provide immediate migration readiness support within the Customer Experience Management go-live, and will be a great opportunity to provide...

ROLE OVERVIEW The Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. The role blends customer insight, operational partnership, governance, and project delivery, working closely with the Head of CX and the Experience Designer to embed customer-first thinking...

Hey! We're team Granola 👋 If you haven't already, you should check out what we're building, and why you should work here. We're looking for a Customer Experience Engineer to join our team and help us maintain our high bar for technical support as we scale. This is a role for someone who gets genuinely excited about solving complex technical problems, digging into logs, and being the bridge...

Job title: Client & Team Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7,000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key...

Location: Chiswick | Hybrid (50% office / 50% remote) Your Role As a Digital Customer Experience & Loyalty Specialist, youu2019ll play a key role in shaping how Starbucks connects with customers across EMEA through digital channels. Youu2019ll support the growth of our loyalty program and digital initiatives, working closely with internal teams and license partners to deliver best-in-class...

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The brand is celebrated globally for its heritage craftsmanship, refined elegance, and deep connection to art, culture, and exceptional service. This is a rare opportunity to join a house where client relationships, discretion, and meaningful experiences sit at the very heart of the...

Entry Level Sales Role – London Kickstart Your Sales Career: Amazing Benefits & Full Training – Immediate Starts Available Ready to kickstart a rewarding career in sales with incredible perks from day one? Our client, a thriving company in field sales and marketing, is looking for enthusiastic individuals to join their vibrant self-employed team in London. No experience? No problem – full...

You must have worked at a top‑tier Management Consultancy , within their strategy consulting or a strategic marketing function. - Background in customer experience, market insight, go‑to‑market design or commercial strategy. - Demonstrated ability to lead multi‑country initiatives, influence without direct authority, and build frameworks from the ground up.

You will be a key contributor in building and operationalizing customer journeys, shaping persona development, and translating insights into activation strategies across digital and offline channels.

French & Dutch - Careline Advisor Salary: £29,500Location: London (Hybrid) Hours: 40 hours per week About the OrganisationThis is a really exciting opportunity for a French & Dutch speaker with experience in customer service and a passion for excellent customer care. My client is a global customer‑experience specialist that partners with some of the world’s most trusted household‑name brands,...

Store Manager – WembleySalary: £41,910 per annum (OTE £46,101) plus benefitsHours: 40 hours per week, 5 out of 7 days (mix of early & late shifts)A leadership role where you can really make your markAre you an inspiring leader who thrives on developing people, driving performance, and delivering outstanding customer experiences? Our Store Managers don’t just run stores — they build successful...

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou,...

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou,...

Entry Level Sales Role – London For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Kickstart Your Sales Career: Amazing Benefits & Full Training – Immediate Starts Available Ready to kickstart a rewarding career in sales with incredible perks from day one? Our client, a thriving company in field sales and marketing, is looking...

ROLE OVERVIEW The Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. The role blends customer insight, operational partnership, governance, and project delivery, working closely with the Head of CX and the Experience Designer to embed customer-first thinking...

You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission.

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

Job Title: Store Manager (hours to be agreed but will include weekend working)The hours and role is being redefined, so please apply if you only weekend working or full week.Description:The position requires someone with a clear focus on cultivating customer relationships whilst driving sales and ensuring the efficient management of the shop, recognising sales trends and maximising them through...

You will join a team that puts user experience at the heart of everything we build and treats thoughtful design as essential to both customer success and product quality.

You will see your work move from concept to live product in weeks, not quarters, with direct visibility to leadership and the chance to set the tone for how users experience Zelt as we scale internationally.

Hey! We're team Granola 👋 If you haven't already, you should check out what we're building, and why you should work here. We're looking for a Customer Experience Engineer to join our team and help us maintain our high bar for technical support as we scale. This is a role for someone who gets genuinely excited about solving complex technical problems, digging into logs, and being the bridge...

ROLE OVERVIEW The Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. The role blends customer insight, operational partnership, governance, and project delivery, working closely with the Head of CX and the Experience Designer to embed customer-first thinking...