helpdesk coordinator jobs in London

Job Description Helpdesk Administrator/Coordinator Location: Romford, EssexWorking Pattern: Monday-Friday, on-siteSalary: Basic £28-32,000 per annum, dependent on experience (potentially higher for the right candidate) + Company BenefitsType: Permanent, Full-Time (PAYE)Sector: Construction & Building Services The RoleWe are currently recruiting for a Helpdesk Administrator/Coordinator to join a...

Job Description Your new companyWe work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and compliant environments. The Facilities team provides strategic support on projects, manages supplier relationships and budgets, oversees Front of House services, and...

Monday to Friday 09:00 till 17:002 Year as helpdesk Coordinator EssentialKey Responsibilties: * Process reactive and planned estates and facilities work orders and assign them to the relevant on-site estate and facilities team and contractor(s) through an effective triage process in line with agreed Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). * Ensure all tasks have...

Helpdesk Coordinator – Beckton, London - £32/35k My client is a mechanical engineering company who have been established for over 50 years, providing mechanical services to their diverse range of clients throughout London and the home counties. They now require a Helpdesk Coordinator to join there busy East London office in Beckton. Main Purpose of the Role To support the delivery of a...

Helpdesk Coordinator Sidcup £34,000 - £36,000 + Training + Progression + Growing Business + IMMEDIATE START Fantastic opportunity for a Helpdesk Coordinator to join a rapidly expanding FM provider and become the central point of communication between clients, engineers and management. Perfect for someone who thrives in a fast-paced environment, enjoys problem solving and takes pride in...

Aftercare Helpdesk Coordinator - 12 Month Fixed Term Contract (Canary Wharf) Hours : 40 per week, Monday - Friday (either 8am - 5pm or 9am - 6pm) Duties & Responsibilities To provide a high level of service to customers at all times. To coordinate work tasks as scheduled from the Helpdesk system. To update and chase delegated tasks to ensure progress to SLA’s (Service Level Agreement). Obtain...

Reactive Helpdesk Coordinator - City of London - Permanent position - £34,000 per annum City of London | Facilities & Property Services | Agency Appointment Are you a proactive problem-solver with a passion for delivering exceptional service? Our client, a leading facilities services provider, is seeking a Reactive Helpdesk Coordinator to join their busy team in the City of London. The Role As...

Job Description IT Service Desk Dispatcher / Support Ticket Helpdesk Coordinator Do you have great time-management, organisational, customer service, administrative and communication skills? If you do, this job could be for you. We’re looking for an IT Service Desk Dispatcher / Support Ticket Helpdesk Coordinator who will manage and allocate all incoming IT support requests from clients,...

You will be responsible for working on a high-profile helpdesk whilst supervising a team of multi-trades and support admin operatives. Full time office based * £45K - £50K depending on experienceDuties of the Helpdesk Manager:Manage and co-ordinate helpdesk team. Receiving and distributing clients service requests including scheduling the engineers in a prioritising and coordinated manner.

Helpdesk Administrator - Mechanical & ElectricalPermanent basis Based in RomfordOffice based 5 days a week£30K Annual SalaryResponsibilities:Compliance & Reporting * Ensure compliance with company procedures and industry regulations, generating performance and SLA reports for management review. Client & Team Communication * Maintain clear and professional communication with clients, service...

You will diagnose and troubleshoot support issues through to resolution, or escalate them as appropriate, making sure that key steps are logged in the helpdesk.

You will also participate in IT projects as required, supporting systems as they go live. Prospective applicants must hold a degree or further education qualification.

Your new company We work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and compliant environments. The Facilities team provides strategic support on projects, manages supplier relationships and budgets, oversees Front of House services, and ensures the...

Helpdesk Administrator Location - Romford Salary - £25,000 - £35,000 About: Co ordinating reactive and planned electrical and mechanical maintenance, diary management and updating our clients Coins CAFM system. Key Responsibilities: * Act as the first point of contact for clients, logging and managing service requests, queries, and complaints. * Create, schedule, assign, and monitor work...

You will play a key role in supporting the operational team, coordinating work orders, liaising with clients, subcontractors and operatives, and ensuring the smooth running of daily schedules and reporting. Key Responsibilities: Raise and allocate work orders from client phone calls and emails using internal systems

I am working on behalf of a leading building services and facilities contractor delivering maintenance and aftercare support across commercial, residential and public sector clients. Due to continued growth within their Aftercare division, they are looking to appoint a Help Desk Administrator to join their team based in Romford. This role sits within a small administration team and reports...

Job Summary: The Helpdesk Lead is responsible for the effective and efficient management of the hard FM helpdesk function. This includes overseeing the day-to-day operations of the helpdesk, ensuring the timely and accurate logging, routing, and resolution of all hard service requests (e.g., mechanical, electrical, plumbing, fabric, etc.). The Helpdesk Lead is also responsible for the performance...

Helpdesk Administrator - South Kensington - £33,000 per annum Are you an organised and proactive Helpdesk Administrator looking to take the next step in your career? We’re recruiting on behalf of a leading facilities management service provider who are seeking a motivated individual to join their team in South Kensington. The Role As a Helpdesk Administrator, you’ll be the first point of...

Helpdesk AdministratorLocation - RomfordSalary - £25,000 - £35,000About:Co ordinating reactive and planned electrical and mechanical maintenance, diary management and updating our clients Coins CAFM system.Key Responsibilities: * Act as the first point of contact for clients, logging and managing service requests, queries, and complaints. * Create, schedule, assign, and monitor work orders,...

You will be responsible for working on a high-profile helpdesk whilst supervising a team of multi-trades and support admin operatives. Full time office based £45K - £50K depending on experience Duties of the Helpdesk Manager: Manage and co-ordinate helpdesk team. Receiving and distributing clients service requests including scheduling the engineers in a prioritising and coordinated manner.

Helpdesk Administrator - Mechanical & Electrical Permanent basis Based in Romford Office based 5 days a week £30K Annual Salary Responsibilities: Compliance & Reporting * Ensure compliance with company procedures and industry regulations, generating performance and SLA reports for management review. Client & Team Communication * Maintain clear and professional communication with clients,...