helpdesk manager jobs in Wales

You will be a generalist rather than specialising in one area; this role has a focus on end user support so you will be a great communicator with strong customer service skills. You have an inquisitive nature and want to constantly develop your skills.

You must be UK based and happy to call in for the occasional meeting, though.

We are looking for a detail-oriented and customer-focused Application Support Engineer to provide first-level technical support to end users. The role involves diagnosing, troubleshooting, and resolving application-related issues while ensuring timely escalation to L2/L3 support teams when required. Key Responsibilities Act as the first point of contact for users seeking technical assistance via...

An exciting opportunity for a 12 month fixed term contract for a Welsh speaking Registration Officer, flexible hours, working hybrid, central Cardiff We're looking for a motivated and detail-oriented individual to join a dedicated team delivering bilingual registration and qualifications services to education practitioners, trainees, and employers across Wales. Reporting to the Qualifications...

You will be given autonomy over your work so that you will have the opportunity to shape the projects you're working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.

Fabric Engineer - Facilities Management Location: South Wales Job Type: Full-time Job Summary: We are looking for a skilled Fabric Engineer to provide maintenance, repair, and minor installation work across various commercial builds in South Wales. The role involves ensuring that all fabric-related aspects of the facility, such as walls, doors, flooring, ceilings, and general building...

ZEDRA is looking Business Systems Support Manager who enjoys managing people and technology, ensuring our core systems run smoothly every day. In this role, you’ll guide a talented support team, build strong relationships with stakeholders and vendors, and drive continual improvements across our business systems. If you’re ITIL‑qualified, experienced in IT service management, and passionate about...

A government agency in Wales seeks an Estates Services Manager to support hard facilities management across its estate. Responsibilities include monitoring helpdesk operations, conducting audits, and ensuring service standards with partners. A valid UK driving licence is mandatory as DVLA estates are spread across several sites. This role offers a diverse work environment where no two days are...

You will also be instrumental in the billables approval process, and a large part of the role involves carrying out internal audits of the buildings, grounds, and external structures. Key Responsibilities include, but are not limited to:

You should have good analytical skills and be comfortable working with data.

Job Description This is a mobile role, ideal for someone with a strong background in building fabric and general maintenance who enjoys independence and variety. You’ll carry out repairs and improvements to the fabric of buildings, supporting both planned maintenance schedules and urgent callouts. Key Responsibilities Undertake reactive and planned building fabric maintenance across multiple...

HR Administrator Salary £27,000 dependent on skills and experience Office based CF72 (moving to Cowbridge CF71 end 2025) potential for some hybrid working Full-time 40 hours per week Are you a detail-oriented HR Administrator with a passion for people and processes? Do you want to join a growing national business who are a UK leader in water efficiency and demand management, providing...

Reference: N/ASEOTitle: Academic and Student Experience OfficerLocation: SA1 8QQ, SwanseaEmployment Type: Perm, Full timeSector: Education and TrainingSalary: £24,350 - £28,150 per annum depending on experienceBackgroundWe are currently looking for an Academic and Student Experience Officer to join our lively and dedicated team in Swansea.The Academic and Student Experience Officer is a critical...

Job Title: Mobile Maintenance Electrician (AST)Location: South Wales (Cardiff / Newport)Contract Type: PermanentWorking Hours: 40 Hours Per WeekSalary: £39,093 Total Salary (Inclusive of Standby Payment (1:4 x 13 Periods) + Overtime + Travel TimeAn exciting opportunity has emerged for a skilled Mobile Maintenance Electrician to join our company to work with one of our major UK supermarket...

Help us build the digital foundations that support homes, communities, and futures. Morfa Gele, Abergele, with remote working Salary: From £25,611 to £26,468 Full-Time | 37 hours per week | Permanent At Cartrefi Conwy, we're proud to be more than just a housing provider. Our purpose is to offer affordable, safe, and secure homes while creating opportunities for our tenants to thrive. That starts...

Location: Edinburgh and surrounding areas Emtec Facility Services is a leading provider of comprehensive facility management solutions. From installations to ongoing maintenance, we ensure that our clients' facilities operate seamlessly. Our commitment to planned preventative maintenance and 24-hour reactive support guarantees the reliability and longevity of every installation. About The...

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. Person specification Qualifications and Knowledge

Are you a detail‐oriented HR Administrator with a passion for people and processes? Do you want to join a growing national business that is a UK leader in water efficiency and demand management, providing services to the major water companies and their customers? Aqualogic is looking for an enthusiastic HR Administrator to join our Support Services team. Reporting to the Head of People, you'll...

Job Number BU03894 School/Department Student Support and Well-being Grade 6 Contract Duration Permanent Responsible to Student Experience Senior Officer Overview Student and Academic Services The Directorate of Student and Academic Services brings together key professional services that support the student journey and enhance the academic experience at Bangor University. The...

You will also be instrumental in the billables approval process, and a large part of the role involves carrying out internal audits of the buildings, grounds, and external structures. This variety of responsibilities means every day could look different, providing a fresh challenge as well as the trust to work autonomously to ensure delivery of set goals.

A consulting firm in the UK is seeking a detail-oriented Application Support Engineer. This role involves providing first-level technical support, troubleshooting application issues, and managing incidents effectively. The ideal candidate will have over a year of experience in technical support, familiarity with ticketing systems, and strong communication skills. Candidates should be...

You will be a generalist rather than specialising in one area; this role has a focus on end user support so you will be a great communicator with strong customer service skills. You have an inquisitive nature and want to constantly develop your skills.

You must be UK based and happy to call in for the occasional meeting, though.