helpdesk operator jobs in Manchester

You should be capable of delivering high levels of service, always remain professional and ensure Mitie's policies, processes and procedures are followed.

You must ensure timely input and output of all associated help desk data, and live monitoring of performance against SLA's.

Lead Helpdesk CoordinatorLocation: ManchesterSalary: £30,000About the Role:RG Setsquare are working with a reputable client in the FM sector. Our client, a trusted provider of commercial maintenance services, is seeking an experienced Lead Coordinator to join their team to oversee a team on a fantastic commercial contract.This is a fantastic opportunity to work with a nationwide maintenance...

You will play a pivotal role in leading a team of coordinators and agents who support clients and internal stakeholders with reactive maintenance requests, service logging and job tracking.

Job Details Scheduling Team Leader - Immediate Start/Notice period Job Type: Temp to Perm Start Date: Immediate or after notice period Industry: Maintenance / Facilities Management Location: Salford, Manchester Salary: £32,000 per annum Working Hours: Monday to Friday, 8:30am - 5:00pm Job Description We are currently recruiting for an experienced Helpdesk Team Leader to join a busy helpdesk team...

Role Responsibility: * To manage the day-to-day performance of a small team of Operatives ensuring the continuing achievement of SLA targets. * To provide support and mentoring for direct reports and where applicable the wider team, guiding and developing their careers. Conduct monthly 1-1s and quarterly PDRs, ensuring all actions, development and training needs are documented. * To ensure all...

You will help ensure: Accurate and timely documentation of system updates and issues. Improved user experience through efficient troubleshooting and clear communication. Strong collaboration across departments to ensure technology supports operational goals. Enhanced system security through diligent monitoring and adherence to best practices.

We are currently working with a specialist cleaning and facilities busines who are looking to recruit a Fleet & Supply Chain Manager based predominantly around the North West/Manchester area You could be just the right applicant for this job Read all associated information and make sure to apply. The role is to deliver responsive, compliant, and high-quality services and communication to...

🌟 Facilities Management Helpdesk Coordinator (Operations Support) 📍 Manchester – Tyco Park | 🕒 Full-Time | 💻 Hybrid Working (2 days/week after 6 months) Are you a proactive communicator with a passion for customer service and operational excellence? Join our Customer Services team as a Facilities Management Helpdesk Coordinator and become the central point of contact for our strategic FM...

You will manage internal teams, oversee a nationwide engineering workforce, and ensure exceptional service delivery across both planned and reactive works.

You will play a key role in shaping the division's growth strategy, particularly within the North West, where expansion is a focus.

You will be joining a friendly, supportive team where colleagues genuinely help each other succeed. If you're looking for a role where you can grow, feel valued, and enjoy coming to work—this could be just the opportunity for you. #LI-MS2#LI-HybridYour buildings have a purpose.

You will engage with a wide range of internal and external stakeholders and play a key role in shaping the future of WPS Customer Care through team development and operational excellence. --------------------------------------------------------------- Key Responsibilities - Lead and develop a high-performing team focused on delivering consistent service excellence.

You will be part of a team providing technical support to all of the global and UK-based finance support IT systems.

Build Recruitment are recruiting on behalf of a leading Property Services provider for Customer Care Advisors to work on a temp/contract basis, with potentially a view to go permanent.The Advisor is responsible for managing the end-to-end workflow of FM-related issues reported by customers. This includes logging, allocating, and updating both planned and reactive service requests, coordinating...

You will be expected to have an excellent understanding of plant room and building services engineering, compliance and have a multiskilled HVAC background. Primarily working on commercial gas / combustion plant and associated kit. The role is a Permanent position paying up to £50,000 basic.

You will have development opportunities, access to training and enjoy a range of employee benefits, such as up to 28 days annual leave, rail travel subsidies, a range of pension options, flexible and agile working arrangements, discounts on shopping, gym memberships and much more.

Role Responsibility To manage the day‐to‐day performance of a small team of Operatives ensuring the continuing achievement of SLA targets. To provide support and mentoring for direct reports and, where applicable, the wider team, guiding and developing their careers. Conduct monthly 1‐1s and quarterly PDRs, ensuring all actions, development and training needs are documented. To ensure all...

You will be joining a friendly, supportive team where colleagues genuinely help each other succeed. If you're looking for a role where you can grow, feel valued, and enjoy coming to work—this could be just the opportunity for you. #LI-MS2#LI-HybridYour buildings have a purpose.

FM Customer Service AdvisorLocation: Manchester City Centre Full-Time | 4 months temp with a view to go permanent for the right candidateWe're looking for an organised and customer-focused FM Customer Service Advisor to join our busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all facilities...

You will be comfortable working independently, managing multiple priorities, and engaging positively with colleagues, clients and suppliers.

You will demonstrate: Strong customer service and colleague engagement skills. Experience coordinating facilities or workplace services.

A dynamic management company in the United Kingdom is seeking a Manager to oversee the day-to-day performance of a small team of Operatives. The ideal candidate will provide support and mentoring to direct reports, ensuring achievement of SLA targets and employee engagement. Responsibilities include reviewing operational processes for improvement, producing management reports, and supporting a...