itil jobs in London

A retail technology software company is urgently seeking a Service Desk Manager in Greater London. The ideal candidate should have at least 2 years of experience in a customer-facing service desk role, preferably in a SaaS environment. Responsibilities include managing ticket workflows, troubleshooting customer issues, and implementing ITIL processes to improve service quality. The salary for...

A global insurance company is seeking an experienced IT Change Manager to lead the Change Management process within their IT Service Management team. The ideal candidate will have extensive knowledge of ITIL practices, strong communication skills, and a background with ServiceNow. Responsibilities include managing change processes, reviewing risks, and ensuring compliance with regulations. This...

A global professional services organisation is looking for a Technology Service Delivery Lead to manage and improve IT services delivery through recognised frameworks like ITIL and Agile. Responsibilities include vendor management, performance tracking, quality assurance, and leading a high-performing team. The ideal candidate will have extensive experience in technology service management,...

A leading consulting firm based in London is seeking a ServiceNow Technical Architect to drive implementation projects. The role involves leading teams, understanding customer requirements, and providing innovative solutions. Candidates must have proven experience as a Technical Architect in ServiceNow and hold relevant certifications including ITIL. The firm offers competitive packages and...

A leading software solutions provider in Bromley is seeking a Principal Service Delivery Manager. In this role, you will lead the delivery of software services to ensure they meet business goals and customer expectations. You are expected to possess significant experience in service delivery management and have a strong understanding of ITIL and change management. This office-based position...

A staffing and recruiting firm seeks a Capacity Manager to oversee the ITIL Capacity Management process and ensure infrastructure capacity aligns with SLAs. You'll develop capacity plans and reports, and identify risks to maintain optimal performance. Candidates should have strong VMware management experience, familiarity with relevant monitoring tools, and ITIL practices, along with DV...

A government agency in the United Kingdom is seeking a Senior IT Service Manager to govern ITSM processes and support major incident resolutions. The role emphasizes operational assurance of IT services and requires a solid background in IT Service Management, with responsibilities including team performance monitoring and driving data quality improvements. Candidates should possess strong...

Sr. Business Development Manager - UK (ITIL) Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills with presence in more than 200 countries worldwide? If so, this is the chance to apply now ! PeopleCert is looking for a Business Development Manager who will be responsible to develop strong pipelines...

A reputable global support firm in Greater London is seeking a Business Systems Support Manager to lead a talented team and ensure smooth operation of core systems. The ideal candidate will have a strong background in IT service management, be ITIL qualified, and have a minimum of 7 years of experience in a similar role. Excellent communication skills are essential to liaise effectively with...

A global technology company is seeking a skilled ServiceNow Technical Consultant in Greater London. The successful candidate will lead the development and implementation of ServiceNow strategies and configurations, as well as offer training and support to clients to ensure smooth transitions. Ideal applicants have extensive experience in ServiceNow with strong communication and leadership skills....

You will play a key leadership role in translating business strategy into effective business change and technical delivery. This is a high-impact role requiring strong influence, collaboration, and decision-making across business, technology, and data domains. Key Responsibilities Identify and prioritise enterprise-wide change to enable delivery at pace

A leading trading firm in Greater London is seeking an experienced IT support professional to lead technical project delivery and enhance user experience. You'll oversee planning and execution while providing advanced technical support and mentoring junior staff. The ideal candidate has extensive experience with Microsoft Intune, SCCM, and a strong focus on customer service and continuous...

You will be working in a fast-paced environment so your organisational skills must also be strong along with the ability to prioritise your workload where required. This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow.

You must have excellent communication skills and attention to detail skills and possess the ability to work calmly and methodically under pressure. Skills wise you will be competent in the use of cloud platform management Azure/AWS, ITIL. And virtualisation platform management - Nutanix/VMWare/Hyper-V.

Change Programme Manager - London Reference Code: -en_GBContract Type: PermanentProfessional Communities: Delivery Excellence Role – Change Programme Manager Location – London, UK Get The Future You Want! Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of...

You will work closely with Project Managers, Solution Designers, and Service Owners to coordinate activities, track progress, and support technical migration planning across multiple workstreams. The Client expectation is two days per week on site, the remainder remote. Key Responsibilities

You will play a critical role in delivering high‑quality consulting services, demonstrating expertise in transformation assurance and advisory work in areas such as:

You will also participate in an out-of-hours on-call rota, including overnight, weekend, and bank holiday cover, supported by an on-call allowance.

Managing Consultant- Service Now Tech PM - London Reference Code: -en_GBContract Type: PermanentProfessional Communities: Strategy & Transformation At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive...

You should have experience with : - 6-10+ years in Project Management with experience in transformation initiatives.

You will be empowered to explore, innovate, and progress.

You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years.