customer complaints handler jobs in Altrincham

Conveyancer / Case Handler – Residential Team Location: Altrincham, WA14 5UW (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH) Hours: Full-time, Mon–Fri, 9:00–17:00 Start Date: From January 2026 (open to longer notice periods) Salary: up to £30k base + competitive uncapped bonus (£7k+ once established) Join our supportive, sociable and ambitious Residential team as a...

Customer Care Advisor - ASAP Location – Manchester – Parking Onsite – Hybrid working once competent in the role 3 days office and 2 days at home or can work 4 days per week. Salary - £30,000 Start date – ASAP Working Hours – Monday to Friday – 9am – 6pm – No Weekends Why Join Us? Our Client pride’s themselves on delivering exceptional service to their customers. As a Customer Care Advisor,...

You will guide new contractors through the onboarding and learning process while providing fast, accurate, and professional support to existing contractors. This role suits candidates who are detail-oriented, customer-focused, and capable of meeting high performance standards.

About The Role About The Role Here at Car Finance 247 we are looking to recruit an experienced escalated complaints handler to join our Customer Care Team! As an Escalated Complaints Handler, you will be able to have difficult conversations confidently with our Customers, Lenders, Dealerships and internal stakeholders to obtain fair customer outcomes whilst maintaining our high standards in...

You will need to keep abreast of employment law in the UK and have experience across Europe, to ensure our people processes and training materials are updated with any legal or process improvement changes as appropriate.

You will also support our service deliver project, involving globalization of our people policies and the on-going development of self-serve approach for colleagues and managers.

You will manage all service issues in line with company SLAs as a minimum requirement, ensuring customer expectations are always managed.

You will maintain the highest level of professionalism, whilst focusing on quick and efficient solutions whenever possible. As a Resolution Specialist communication is key to delivering a world-class service both internally and externally.

Motor Claims Handler – First Notification of Loss (4 positions available) £27,600 basic salary + monthly bonuses taking you to £45,000+ per year Manchester City Centre This role is a fantastic combination of sales & motor enquiries whilst being based in a leading law firm, who have been operating for over 20 years in the legal sector. The first word that springs to mine with this business –...

You must be commutable to one of the following offices: Manchester, Chelmsford, Whitstable, (Hybrid working typically 1 day per week in the office once probation is passed)

Are you an organised and proactive individual looking to join a thriving team within the property repairs sector Our client, a leading repairs and maintenance contractor based in Manchester, is seeking an experienced Facilities Management Repairs Handler to join their busy office on a contractual basis. The Role: As a Repairs Handler, you’ll play a key part in ensuring the smooth and efficient...

You will predominantly be dealing with Personal Lines, some HNW and a very small amount of commercial insurances.

A leading provider of legal and financial services in Manchester is seeking a Customer Experience Officer to effectively handle customer complaints and ensure service excellence. The ideal candidate will have excellent communication skills, a strong team orientation, and a commitment to high customer service standards. The role offers a supportive work environment with opportunities for...

A customer service solutions provider in Manchester is seeking a Customer Care Champion to enhance customer experience by effectively handling complaints. The ideal candidate will manage sensitive complaints, work collaboratively with clients and colleagues, and maintain accurate records. Previous experience in a customer service or complaints handling environment is essential. This full-time...

Customer Complaints & Resolution Manager Location: Hybrid – 2 days Wilmslow HQ, 3 days from home Salary: Competitive basic – OTE £39k per year Overview Citation provides expert HR, employment law, and health and safety support to businesses across the UK. We help organisations stay compliant, protect their people, and create safer, more productive workplaces through consultancy, technology,...

Customer Care Advisor - ASAP Location – Manchester – Parking Onsite – Hybrid working once competent in the role 3 days office and 2 days at home or can work 4 days per week. Start date – ASAP Working Hours – Monday to Friday – 9am – 6pm – No Weekends Our Client pride’s themselves on delivering exceptional service to their customers. As a Customer Care Advisor, you’ll be at the heart of their...

About The Role The Team Car Finance 247 is the UK’s leading digital car finance platform. But that’s just part of our story. At our core, we’re a Manchester-based tech business with a customer-centric approach. With our innovative team, we’ve created a platform that strips the complexity out of the car finance process, empowering our customers with our straightforward approach and exceptional...

You will guide new contractors through the onboarding and learning process while providing fast, accurate, and professional support to existing contractors. This role suits candidates who are detail-oriented, customer-focused, and capable of meeting high performance standards.

Conveyancer / Case Handler – Residential Team Altrincham, WA14 5UW (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH) Hours: Full-time, Mon–Fri, 9:00–17:00 Start Date: From January 2026 (open to longer notice periods) Salary: up to £30k base + competitive uncapped bonus (£7k+ once established) Join our supportive, sociable and ambitious Residential team as a Case Handler ....

You will guide new contractors through the onboarding and learning process while providing fast, accurate, and professional support to existing contractors. This role suits candidates who are detail-oriented, customer-focused, and capable of meeting high performance standards.

Customer Care Advisor - ASAPLocation – Manchester – Parking Onsite – Hybrid working once competent in the role 3 days office and 2 days at home or can work 4 days per week.Salary - £30,000Start date – ASAPWorking Hours – Monday to Friday – 9am – 6pm – No WeekendsWhy Join Us?Our Client pride’s themselves on delivering exceptional service to their customers. As a Customer Care Advisor, you’ll be at...

Customer Care Advisor - ASAPLocation – Manchester – Parking Onsite – Hybrid working once competent in the role 3 days office and 2 days at home or can work 4 days per week.Salary - £30,000Start date – ASAPWorking Hours – Monday to Friday – 9am – 6pm – No WeekendsWhy Join Us?Our Client pride’s themselves on delivering exceptional service to their customers. As a Customer Care Advisor, you’ll be at...