customer complaints handler jobs in Govan

Join Barclays as a Customer Service Specialist, where you’ll begin by developing strong core telephony skills through hands-on training and ongoing support. Leading on from this, you’ll progress through a structured development path that includes complaints handling training and over time, more specialist skill sets. This layered approach is designed to create a flexible, capable team that can...

Head of Customer & Product SalesGlasgow based (Hybrid work pattern with minimum 3 days office based) £60,000 to £70,000 Permanent, Full-TimePertemps are proud to be supporting an iconic Scottish organisation as they seek an exceptional Head of Customer & Product Sales to join their senior leadership team. This is a standout opportunity for a visionary leader who thrives on shaping customer...

You will be key to supporting our customer issues while operating within the established regulatory guidelines. Working without supervision, using clear and effective communication skills to reach resolutions and deliver business targets in line with the strategic priorities.

You will work collaboratively with colleagues to manage caseloads and ensure timely resolution of cases. What you'll need to succeed To be successful in this role, you will need: HND/SVQ Level 4 or equivalent, or relevant practical experience Experience working with regulatory frameworks and administrative procedures

Are you fluent in German or Polish and passionate about helping customers? Do you enjoy investigating and resolving issues with care and precision? If so, we have the perfect role for you! Join one of the world’s largest insurance companies, where you’ll have the chance to grow your skills, enjoy excellent employee benefits, and thrive in a diverse and inclusive workplace. We’re looking for a...

Senior Customer Relations Handler – Home Large & Complex Loss Glasgow - Hybrid (2 days a week in the office) Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to...

Senior Customer Relations Handler – Home Large & Complex Loss Glasgow - Hybrid (at least 50% office-based) Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to...

Head of Customer & Product Sales Glasgow based (Hybrid work pattern with minimum 3 days office based) £60,000 to £70,000 Permanent, Full-Time Pertemps are proud to be supporting an iconic Scottish organisation as they seek an exceptional Head of Customer & Product Sales to join their senior leadership team. This is a standout opportunity for a visionary leader who thrives on shaping customer...

Job Description CUSTOMER SERVICE REPRESENTATIVE OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know -...

You will also have a team of complaint handlers onsite in Glasgow.

You will ensure that the operations run well and ensuring that fair customer outcomes are achieved, through quality investigations and proactive management. Key Responsibilities Oversight of performance and outcomes of TPA Complaint Handling.

Join Barclays as a Customer Service Specialist, where you’ll begin by developing strong core telephony skills through hands-on training and ongoing support. Leading on from this, you’ll progress through a structured development path that includes complaints handling training and over time, more specialist skill sets. This layered approach is designed to create a flexible, capable team that can...

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOWTeleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.Here is all you need to know…- Start Date:...

Are you fluent in Dutch and passionate about helping customers? Do you enjoy investigating and resolving issues with care and precision? If so, we have the perfect role for you! Join one of the world’s largest insurance companies, where you’ll have the chance to grow your skills, enjoy excellent employee benefits, and thrive in a diverse and inclusive workplace. We’re looking for a...

Head of Customer & Product SalesGlasgow based (Hybrid work pattern with minimum 3 days office based) £60,000 to £70,000 Permanent, Full-TimePertemps are proud to be supporting an iconic Scottish organisation as they seek an exceptional Head of Customer & Product Sales to join their senior leadership team. This is a standout opportunity for a visionary leader who thrives on shaping customer...

Head of Customer & Product SalesGlasgow based (Hybrid work pattern with minimum 3 days office based) £60,000 to £70,000 Permanent, Full-TimePertemps are proud to be supporting an iconic Scottish organisation as they seek an exceptional Head of Customer & Product Sales to join their senior leadership team. This is a standout opportunity for a visionary leader who thrives on shaping customer...

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOWTeleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.Here is all you need to know…- Start Date:...

Head of Customer & Product SalesGlasgow based (Hybrid work pattern with minimum 3 days office based) £60,000 to £70,000 Permanent, Full-TimePertemps are proud to be supporting an iconic Scottish organisation as they seek an exceptional Head of Customer & Product Sales to join their senior leadership team. This is a standout opportunity for a visionary leader who thrives on shaping customer...

You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders.

Head of Customer & Product Sales Glasgow based (Hybrid work pattern with minimum 3 days office based) £Permanent, Full-Time Pertemps are proud to be supporting an iconic Scottish organisation as they seek an exceptional Head of Customer & Product Sales to join their senior leadership team. This is a standout opportunity for a visionary leader who thrives on shaping customer experiences, driving...

Glasgow based (Hybrid work pattern with minimum 3 days office based) Permanent, Full-Time Pertemps are proud to be supporting an iconic Scottish organisation as they seek an exceptional Head of Customer & Product Sales to join their senior leadership team. This is a standout opportunity for a visionary leader who thrives on shaping customer experiences, driving commercial performance, and...