customer complaints handler jobs in Birmingham

You will be responsible for:

Job Description We are working alongside an innovative Claims Management company who are currently recruiting for an experienced and passionate FNOL Handler to strengthen their UK based operations. The successful candidate will become part of a fantastic company who offer great routes of progression and industry qualifications to further skills and development. Skills & Experience Required: -...

You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: - Manage and process domestic property claims efficiently and accurately. - Provide exceptional customer service by guiding policyholders through the claims process.

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

You will receive a generous basic salary ranging to circa £38,000 (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit!

You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process.

Claims Handler About the Role As a Claims Handler at Allianz, you’ll play a key role in delivering on our promise to customers by investigating, negotiating, and settling claims within agreed authority levels. You’ll ensure compliance with regulatory standards while providing exceptional customer service. This role requires strong organisational skills, attention to detail, and the ability to...

Company: GBJ FedEx Express UK Transportation Limited Address: Unit 8 The Hub, Nobel Way Scheduled Weekly Hours: 40 Worker Type: Regular Posting Start Date 22-Dec-2025 Posting Close Date: 22-Dec-2025 Job Family: FXE-EU: Handler (ID) Position Summary: We have an exciting opportunity for you to join our Operations team as a package handler. Who we are: FedEx is the largest express...

Experience of working with computerised stock management system is essential.FLT Licence required: - Counterbalance & Multi directional About Our Client The employer is a medium-sized organisation within the industrial/manufacturing sector, known for its commitment to operational efficiency and quality. The company values precision and reliability in its logistics operations, offering a stable...

Are you an experienced Case Handler? Do you enjoy working with customers to resolve their queries? Do you have a sharp eye detail and are you a competent user of technology?If so, my client is an established housing provider based in West Midlands looking to hire an experienced Case Handler for their growing team.As the Case Handler, you will be carrying out a range of duties, some of which have...

You will be responsible for providing account servicing support and ensuring effective servicing of client accounts. Insurance Account Handler duties:

You will take ownership of and look after a portfolio of cross-class commercial clients. - Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity.

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they...

ABOUT US HealthHarmonie Ltd is a fast paced, growing organisation that operates from the vibrant city centre of Birmingham. Established in 2003, the company has grown with the ever-changing healthcare industry and developed its presence across all the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer...

Description The Lead Fee Earner will handle own caseload within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and potentially other disease cases. To manage and progress claims in accordance with appropriate strategies to secure desired outcomes at appropriate levels of profitability. Key Responsibilities - Reviewing documents and preparing...

Company: Shakespeare Martineau Term: Permanent Team: Managed Legal Services Meet the team Our Litigation Services & Dispute Resolution group has a long-standing experience of working with some of the most successful and influential businesses in the UK and also internationally. Our specialist teams combine expertise with a sound understanding of the commercial landscape to provide exceptional...

You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA's being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.

You will receive a generous basic salary ranging from £35K - £40K per annum (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit!

You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.

You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.